Checkin' In – The Hospitality & Tourism Podcast
Checking In – The Hospitality & Tourism Podcast
Welcome to Checking In', where honest conversation meets real hospitality. Hosted by Jeremy Nichols and Dr. Peter Ricci, this isn’t another fluff-filled industry chat. We dig into the unfiltered realities of hotels, restaurants, clubs, and tourism, from leadership and labor to culture, growth, and the uncomfortable truths most people avoid.
Our guests aren’t here to spin PR. They’re operators, executives, and innovators who’ve lived it, and they’re ready to talk about what’s really happening behind the scenes.
If you care about where the hospitality industry is headed, what it really takes to lead people well, and how to stay ahead in a business that never sleeps, you’re in the right place.
Every episode, we’re checkin' in on what matters most.
Checkin' In – The Hospitality & Tourism Podcast
Latest Episodes
Checkin' In (The Hospitality & Tourism Podcast) - Kim Bennett, Founder and CEO of AtlasGuru
The AI Concierge Is Already Here. What Happens to Your Team?Nearly half of travelers now use AI to plan trips, and hotels are starting to put that capability directly on their own websites. Guests arrive with golf, spa, and dining alrea...
Checkin' In (EP 11) - Build a Culture Guests Truly Feel w Christine Trippi & Ryan Minton
Culture isn't a poster on the break room wall. It's what happens when a guest walks in and can feel, without anyone saying a word, that the team actually wants them there.On the next Checkin' In, Jeremy Nichols and Dr. Peter Ricci sit d...
Checkin' In Podcast Ep10 - Beyond the Star Rating: Legacy Ratings Meet the Instant Gratification Era
What does a five-star rating even mean anymore when guests are used to instant feedback, instant reviews, and instant everything? In this episode, Jeremy Nichols and Jessica Platts talk with Stuart Greif, Chief Strategy, Innovation & Operat...
Checkin' In with Henry Bowles, Ph.D. about Resiliency
Checkin' In: The Hospitality & Tourism Podcast Ep.9Join Dr. Peter Ricci and Jeremy Nichols for a thought-provoking conversation with Henry Bowles, Ph.D., as we explore one of the most critical leadership traits in hospitality today:...
Checkin' In Podcast Ep.8 - Hospitality Education and Leadership with Dr. O
In this episode of Checkin’ In, Dr. Peter Ricci was joined by guest cohost Jessica Platts for a conversation with one of the most recognized voices in global hospitality leadership, Dr. Jeffrey O.Dr. Jeffrey O is an internationally renow...
